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NOTICE: Philips Respironics updated instructions and labeling of specific sleep therapy masks that contain magnetic headgear clips due to potential risk.

Wave Healthcare would like to communicate with our families about the Philips Respironics alert regarding updated instructions and labeling of specific sleep therapy masks that contain magnetic headgear clips and their potential risks.

We have been informed that the risk applies to people who have metallic implanted devices and that Philips has received less than one in a million reports for this risk.

Further details can be found in the link here: https://www.usa.philips.com/a-w/about/news/archive/standard/news/press/2022/20220906-philips-respironics-alerts-customers-worldwide-of-updated-instructions-and-labeling-of-specific-sleep-therapy-masks-that-contain-magnetic-headgear-clips-due-to-potential-risk-of-serious-injury.html?fbclid=IwAR3dRtX3xYS_ZXE4Vu06Da_R-BUUJuPdxNCW215-2x8TpHVhwe9r_sT8n0s.

Patients with questions may also contact Philips Respironics’ customer service at 1-800-345-6443, (Monday – Friday; 8:30 AM ET to 8:00 PM ET) for more information about non-magnetic mask options. Wave Healthcare staff are also available to assist at (866) 935-9283.

Wave Healthcare
121 Interpark Blvd, Ste 300
San Antonio, TX 78216
www.wavehealthcare.com